Privacy policy.

1     Privacy Information

I am committed to protecting your personal data and your privacy. This privacy notice aims to give you information on how I collect and process your personal data:

  • through your use of my website https://www.patimrie.com/ ("Website") including any personal data that you may provide through the Website);

  • where I have a contract in place with you (please note that separate terms and conditions may also be applicable here);

  • where you are a business contact (or a business contact of one of my clients);

  • through our other communications.

It is important that you read this privacy notice so you are fully aware of how and why I am using your personal data.

It is important that the personal data I hold about you is accurate and current. Please keep me informed if your personal data changes during our relationship.

2    To whom does this privacy notice apply?

This privacy notice applies to all individuals who visit the Website, or who contact me by post, telephone, e-mail or other means (including other electronic means), who have a contract in place with me (please note that separate terms and conditions may also be applicable here) or who have some other form of business relationship with me.

3     Information about the Website

The Website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. I do not control these third-party websites and I am not responsible for their privacy statements. When you leave the Website, I encourage you to read the privacy notice of every website you visit.

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of the Website may become inaccessible or not function properly.

4     Children

The Website is not intended for children and I do not knowingly collect any personal data relating to children.

5     What personal data do I collect and process?

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).

I may collect, use, store and transfer different kinds of personal data about you which I have grouped together as follows:

  • Identity Data includes first name, last name, social media username (in particular LinkedIn, Twitter, Instagram or email information) or similar identifier, marital status, title, and gender.

  • Contact Data includes home or work address, email address and telephone numbers.

  • Financial Data includes bank account and payment card details.

  • Transaction Data includes details about payments from you and other details of services I provide to you.

  • Technical Data includes internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access the Website.

  • Usage Data includes information about how you use the Website.

  • Marketing and Communications Data includes your preferences in receiving marketing from me and your communication preferences.

I do not collect any "special categories of personal data" about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Nor do I collect any information about criminal convictions and offences.

6     How is your personal data obtained?

I use different methods to collect personal data from and about you including through:

  • Direct Interactions. You may give me your Identity, Contact and Financial Data by filling in forms or by corresponding with me by post, phone, email, via social media or otherwise. You may give me your Usage Data by using the Website. This includes personal data you provide when you:

    • contact me through the Website;

    • request marketing to be sent to you;

    • give me some feedback.

  • Automated technologies or interactions. As you interact with the Website, I may automatically collect Technical Data about your equipment, browsing actions and patterns. I collect this personal data by using cookies, and other similar technologies.

  • Third parties or publicly available sources. I may receive personal data about you from various third parties and public sources as set out:

    • Contact, Financial and Transaction Data from providers of technical, payment and delivery services;

    • Identity and Contact Data from your organisation or business where you are an employee or contractor of my client (or an employee or contractor of a business contact).

    • Technical Data from analytics providers, advertising networks or search information providers; or

    • Identity and Contact Data from publicly available sources such as Companies House and the Electoral Register based inside the EU.

7    Failure to provide personal data

Where I need to collect personal data by law, or under the terms of a contract I have with you and you fail to provide that data when requested, I may not be able to perform the contract I have or are trying to enter into with you (for example, to provide you with services). In this case, I may have to cancel a service you wish me to provide but I will notify you if this is the case at the time.

8    How will I use your personal data?

I will process your personal data where you consent to the processing or where that processing is necessary for 1) the performance of a contract with you; or 2) compliance with a legal obligation to which I am subject; or 3) the purposes of my legitimate interests (or those of a third party).

I have set out below, in a table format, a description of all the ways I plan to use your personal data, and which of the legal bases I rely on to do so. I have also identified what my legitimate interests are where appropriate.

Note that I may process your personal data for more than one lawful ground depending on the specific purpose for which I am using your personal data. Please contact me if you need details about the specific legal ground I am relying on to process your personal data where more than one ground has been set out in the table below.

 Purpose/Activity

Type of data

Lawful basis for processing including basis of legitimate interest

To process and deliver services to you including:
(a) Manage payments, fees and charges
(b) Collect and recover money owed to me
(c) Deal with any client complaints

(a) Identity
(b) Contact
(c) Financial
(d) Transaction
(e) Marketing and Communications

(a) Performance of a contract with you
(b) Necessary for my legitimate interests (to recover debts due to me and to manage client relationships)
(c) Necessary to comply with a legal obligation

To manage my relationship with you

(a) Identity
(b) Contact

(a) Performance of a contract with you
(b) Necessary to comply with a legal obligation
(c) Necessary for my legitimate interests (to manage third party relationships)

To administer and protect my business and the Website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data)

(a) Identity
(b) Contact
(c) Technical

(a) Necessary for my legitimate interests (for running my business, provision of administration and IT services, network security)
(b) Necessary to comply with a legal obligation

To use data analytics to improve the Website, marketing, client relationships and experiences

(a) Technical
(b) Usage

Necessary for my legitimate interests (to keep the Website updated and relevant, to develop my business and to inform my marketing strategy)

To establish, exercise and defend my legal rights

All data

Necessary for my legitimate interests (in protecting my legal rights)I will only use your personal data for the purposes for which I collected it, unless I reasonably consider that I need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact me.

If I need to use your personal data for an unrelated purpose, I will notify you and I will explain the legal basis which allows me to do so.

9     With whom do I share your personal data?

I may have to share your personal data with the parties set out below for the purposes set out in the table above.

  • Service providers acting as processors who provide IT and system administration services.

  • Professional advisers including lawyers, bankers, auditors and insurers who provide consultancy, banking, legal, insurance and accounting services.

  • Any relevant regulatory authority or law enforcement agency, including HM Revenue & Customs, Trading Standards, Advertising Standards Authority, courts or tribunals who require reporting of processing activities in certain circumstances.

Any sharing of your personal data will only take place either where I am legally obliged to do so, where it is necessary for the performance of a contract with you or where it is in my legitimate interests to do so, including as follows:

  • to maintain network and information security;

  • to develop and improve my services and products in order to remain competitive;

  • to protect and defend my legal rights;

10     How long do I retain your personal data?

I will only retain your personal data for as long as necessary to fulfil the purposes I collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, I consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which I process your personal data and whether I can achieve those purposes through other means, and the applicable legal requirements.

For tax purposes, I retain basic information about my clients (including Contact, Identity, Financial and Transaction Data) for six years after they cease being clients.

11     Your rights

11.1 - Your personal data is protected by legal rights, which include your rights to:

  • Request access to your personal data (commonly known as a "data subject access request"). This enables you to receive a copy of the personal data I hold about you and to check that I am lawfully processing it.

  • Request correction of the personal data that I hold about you. This enables you to have any incomplete or inaccurate data I hold about you corrected, though I may need to verify the accuracy of the new data you provide to me.

  • Request erasure of your personal data. This enables you to ask me to delete or remove personal data where there is no good reason for me continuing to process it. Note, however, that I may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, following your request.

  • Object to processing of your personal data where I am relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where I am processing your personal data for direct marketing purposes.

  • Request restriction of processing of your personal data. This enables you to ask me to suspend the processing of your personal data in the following scenarios: if you want me to establish the data's accuracy; where my use of the data is unlawful but you do not want me to erase it; where you need me to hold the data even if I no longer require it as you need it to establish, exercise or defend legal claims; or you have objected to my use of your data but I need to verify whether I have overriding legitimate grounds to use it.

  • Request the transfer of your personal data to you or to a third party (data portability). I will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for me to use or where I have used the information to perform a contract with you.

  • Withdraw consent at any time where I am relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, I may not be able to provide certain products or services to you. I will advise you if this is the case at the time you withdraw your consent.

 11.2 - I may need to request specific information from you to help me confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. I may also contact you to ask you for further information in relation to your request to speed up my response.

11.3 - You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, I may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, I may refuse to comply with your request in these circumstances.